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Boiler Help

Question – 

Do I use Natural Gas or LPG?
Answer –
If you have a Gas Meter in a meter box externally or in your house somewhere, then you are being supplied by Natural Gas.
If you have a tank on your property, that has to be filled periodically then you have an LPG supply.

Question –
What existing boiler do I have?
Answer –
If you have Storage Tanks (usually one large and one small) in your attic/loft plus a Hot water storage tank, then you most likely have a HEAT-ONLY Boiler.
If you have only 1 larger Storage Tank in your attic/loft space plus a hot water storage tank, then you will have a SYSTEM boiler.
If you have no hot water tank, then you have a COMBI boiler.

Question –
What is a Combi (Combination) Boiler?
Answer –
A combi – or combination – boiler is a single, compact unit that’s designed to provide both heating and hot-water. A typically space-saving option, this boiler is designed to heat water immediately, rather than heating and storing, which removes the need for a bulky hot water storage cylinder or cold-water storage tank, as usually found with older boiler systems.

Question –
What size of boiler is correct for my property?
Answer –
Our ‘Get my Fixed Price’ tool takes into consideration your house size and hot water demand and then gives you a few boiler options to choose from.
Basic rule for sizing for a combi boiler is –
1-2 bedrooms with 1 bathroom = Up to 30kw boiler is adequate
2-3 bedroom with 1-2 bathroom = 30-35kw is the choice
4-5 bedrooms with 2-3 bathrooms = 35+kw would be required.

Question –
What things should I look for when replacing my boiler?
Answer –
The length of guarantee offered, the hot water flow rate of the boiler (if combi) and the correct control for your use.

Question –
Does my new boiler have to go in the same space as existing?
Answer –
Technically no. Some of our boilers are designed for fitting inside a kitchen unit and some will not fit so be mindful when selecting. Just to bear in mind, there may be additional costs due to pipework runs and extra labour time if your boiler is being moved.

Question –
Can a boiler be installed in an attic/loft space?
Answer –
Yes, they can. There are additional works required prior to installing a boiler thou. These are fixed permanent lighting, a fixed ladder and some safety protection (rail) around the loft access to prevent injury when working at the boiler.

Question –
I live in a flat above the second floor. Can I still have a boiler installed?
Answer –
Yes, you can. Although there may be some additional equipment (scaffold/cherry picker) required to gain access to the flue and associated pipework. This would be a cost to yourself and arranged prior to installation.

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